Privacy and Data Security

We at Motorcycle Store Online feel strongly that protecting your privacy is an important step in earning your trust.

We do not rent, trade, share or sell your personal information to anyone without your prior authorization.
To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.
If you have questions or concerns regarding this statement, you should first contact Motorcycle Store Online by e-mailing info@rjhgroup.co.uk

The Information We Collect:

This notice applies to all information collected or submitted on the Motorcycle Store Online website. At Motorcycle Store Online we collect information when you purchase our products and when you register to receive e-mails from us. The types of personally identifiable information collected on these encrypted, secure pages are:

Name
Address
Email address
Phone number

We will confirm your personal details on our acknowledgement of order. If you have registered you may check, amend or remove your personal details. If you are not registered you may check, amend or remove your personal details by e-mailing info@rjhgroup.co.uk or by writing to us. By registering or ordering through our website you consent to the collection and processing of your personal details by us.

The Way We Use Information:

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. (For example, we share your information with Royal Mail for shipping purposes and with Worldpay for payment purposes.) The information is not stored, used or retained by any third party intermediaries other than as necessary to provide you with Motorcycle Store Online services. We do not share any personal information we collect with outside parties.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Information is collected for use in our reporting software. This information is used to understand our site promotional successes and failures so we can adjust our marketing offerings as a result. We gather page views, visitor session length, hits, number of unique visitors, browser type, number if visits by each visitor, most requested pages, most accessed pages, top paths through the site, number of returning users.
We use non-identifying and aggregate information to better design our website. For example, we may determine that X number of individuals visited a certain area on our website, but we would not disclose anything to an outside source that could be used to identify those individuals.

Registration and Newsletter:

Registration is not required to browse our website. To speed up future purchases and avoid retyping your details you may register with us and we will store your personal details securely with access protected by a user name and password. We send all new members a welcoming e-mail to verify Username and password. When registering you may opt to receive regular newsletters, marketing information, special offers and website updates from us. If you wish to receive these without ordering please register anyway. If you no longer wish to receive our newsletter or promotional materials you may opt-out of receiving these communications by e-mailing us at info@rjhgroup.co.uk

Motorcycle Store Online use IP Addresses and "cookies"?

We use IP addresses to analyse trends, administer the website, track user's movement, and gather broad demographic information. IP addresses are not linked to personally identifiable information. Motorcycle Store Online uses cookies to track visitors to our site. We monitor the number of unique visitors as well as the number of page views each visitor takes. A Cookie is a piece of data containing information about the user which may be stored on the user's hard drive.
We use persistent Cookies which are stored on your computer to remember who you are and to enable your shopping basket contents to be stored until your next visit. You do not have to have persistent Cookies enabled within your browser to use the site.
We use temporary 'Per session' Cookies for tracking your searches, shopping basket items and checkout details. If you have your per session cookies turned off or have set the highest level of security in your browser settings you may be unable to purchase items from our site.

Our Commitment To Data Security and Transaction Safety

We use Worldpay as our Payment Gateway option. We are confident that your credit card can be used securely on this web site. When you purchase Motorcycle Store Online products via the Internet, you are asked to choose a password that is used to access your online account. We strongly recommend that you do not give your password to anyone. Motorcycle Store Online will never ask you for your password in an unsolicited phone call or in an unsolicited email.

How You Can Access Or Correct Your Information

You can access all of the personally identifiable information that we collect when you make a purchase online by choosing to view your account. You will be asked to input both your username and password, which you create during the registration process. On misplacing your password Motorcycle Store Online will send you a new password upon your request.

Notification of Changes

If we change our Terms and Conditions or Privacy Policy, we will notify you via email at least 30 days prior to making the change. Should we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we would notify you by e-mail and request your agreement to the changes. We will use information in accordance with the privacy policy under which the information was collected.

Acceptance and Changes to Security and Privacy Statement

You acknowledge and accept that your use of the Motorcycle Store Online website indicates your acceptance of the Motorcycle Store Online website Terms of Use and the Security and Privacy Statement.
This is the current Security and Privacy Statement. It replaces any other Security and Privacy Statement for the Motorcycle Store website published on the Motorcycle Store Online website to date. Motorcycle Store Online may at any time vary the Security and Privacy Statement by publishing the varied Security and Privacy Statement on the Motorcycle Store Online website. You accept that by doing this, Motorcycle Store Online has provided you with sufficient notice of the variation.